Returns Form

Returns, sorted.

Changed your mind? Start your return below and we'll take care of the rest.

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We'll be in touch within 1–2 business days with next steps.
Please hold onto your item until you hear from us.

You're welcome to return your item at our Wellington store.
Please bring your order confirmation email and the item in its original condition.

Longform Studio
[Your store address here]
Wellington, New Zealand

Open Monday to Saturday, 10am–5pm.

Questions? Email us at care@longform.co

Conditions

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21-Day Window

Returns must be submitted within 21 days of receiving your order.

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Original Condition

Items must be unworn, unwashed, and returned with all original tags attached.

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Return Shipping

Return shipping is at the customer's expense unless the item is faulty or we made an error.

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Refund Processing

Refunds are processed within 5 business days of receiving your return. Store credit is issued immediately on arrival.